Warranties and Servicing
Warranty Coverage
We know how important it is to keep your equipment running smoothly. Here’s how we help you do that.
Most of our equipment comes with a manufacturer’s warranty. For tools and equipment without a warranty, we’ll advise on the best options for repair or replacement. Give us a call to check the warranty details of your specific equipment and discuss the most practical solution for you.
Servicing
- Check-ups to keep your machine running smoothly
- Updates when needed
- Spotting potential issues early
- Calibration checks
- Quick response when you need help
- Technical support by phone or email
- Experienced technicians
- We work around your schedule where possible
We keep stock of genuine X-Pak parts ready for when you need them. They’re all quality checked and covered by warranty.
Keep Your PET Strapping Operations Running Without Missing a Beat
Need Tools While Yours are Being Serviced?
Don’t let repairs slow you down. X-Pak’s loan program for PET strapping tools ensures your business maintains peak productivity even when your tools need attention.
Our loan service gives you:
- Essential PET tools on demand – we’ve got you covered, whatever type of tensioner you need
- Tailored lending solutions – flexible options that adapt to your specific needs – we even offer options to store ready to go, on site!
- Seamless transition – our team handles the changeover quickly and efficiently
With X-Pak’s loan equipment service, you’ll experience zero downtime, maintain production schedules, and keep your team working at full capacity.
Many customers tell us this service alone has saved them thousands in lost productivity!
Why risk project delays or disappointed customers? Contact us today on 1300 551 281 to learn about our loan equipment program, or email info@xpak.com.au to arrange your backup solution.