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Godfrey Hirst

Godfrey Hirst

Reducing Damages in Transit

Godfrey Hirst & X-Pak’s Effective use of Dunnage Bags in Long Haul Transit

Godfrey Hirst, the largest manufacturer and exporter of residential and commercial carpets in Australasia, has over 150 years of manufacturing experience in Australia and New Zealand. With four carpet manufacturing facilities, three yarn processing facilities, ten distribution centers, and multiple sales offices across both countries, the company frequently ships its products interstate and internationally to connect with customers.

Identifying the Issue

Before partnering with X-Pak Global, Godfrey Hirst faced challenges in ensuring the safe and undamaged shipping of their flooring products both within Australia and internationally. The primary issues were related to restraining and protecting their products safely during transit. The reliance on multiple suppliers and methods for load restraint resulted in inconsistent protection and product damage, particularly when shipping to states like Western Australia, Tasmania, and across the passage to New Zealand.

The Solution: X-Pak Dunnage Bags & Portable Air Master Unit

Recognising the critical need for a reliable and efficient load restraint solution, X-Pak Global proposed the use of their innovative Dunnage Bags and the Portable Air Master (PAM) unit to Godfrey Hirst. These solutions are designed to secure cargo effectively during transit, thereby minimising product damage and ensuring compliance with stringent safety and transportation regulations.

Load Details

Materials to Secure: Flooring Materials
Gross Weight: 18 tonne
Mode of Transport: Truck & Shipping Container

Implementing the Solutions

Godfrey Hirst adopted X-Pak’s Dunnage Bags and the PAM unit after evaluating their features and benefits. The Dunnage Bags, made from tough woven materials, provided ultimate protection by securing loads during transit. They were quick and easy to use, with fast inflation enabled by battery-operated tools, and were reusable, offering environmental benefits and waste reduction.

The PAM unit significantly improved efficiency by reducing inflation time by up to 50% and enhancing health and safety by eliminating trip hazards.

Unlike traditional air inflation tools, X-Pak’s unique PAM unit boasts a 6000mAh rechargeable lithium-ion battery, offering a continuous run time capable of inflating up to 80 bags in one session. Its powerful output of 28 cubic feet per minute vastly outperforms standard air compressors.

This innovation not only enhances operational efficiency but also significantly reduces manual handling, setting X-Pak apart from other solutions in the market.

Major Benefits

Significant reduction in product damage during transit
Easy and efficient inflation process, simple for operators
Quick to install, resulting in time and cost efficiency
Environmentally friendly, reusable dunnage bags for cost-effective and sustainable solutions
Reduced manual handling through usage of the Portable Air Master Unit

Ongoing Success and Collaboration

Since adopting X-Pak’s load restraint solutions, Godfrey Hirst has continued to enjoy ongoing success and collaboration with X-Pak. The customer service team at X-Pak has been instrumental in ensuring timely deliveries and providing support whenever issues arise. Their responsiveness and helpfulness have solidified a strong partnership, contributing to improvement in Godfrey Hirst’s shipping processes and customer experience.

“The dunnage bags have proven extremely effective in keeping our freight secure, and the customer service team at X-Pak has been fantastic, always available to assist by email or phone.”

– Jarrod, Warehouse Manager

Find Your Solution With X-Pak

For more information about our offerings, including our high-quality dunnage bags, call us at 1300 551 281.

We are happy to come to you and provide expert advice and training on the most effective methods to secure and ship your items safely and efficiently.

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